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The original item was published from 2/7/2020 3:51:59 PM to 2/15/2020 12:00:05 AM.

News Flash

Town of Palm Beach News Release

Posted on: February 7, 2020

[ARCHIVED] Fraud Alert: Phone Scams

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The Palm Beach Police Department has received reports of different phone scams, but the common thread is the same, someone calls you, unsolicited. Be skeptical whenever you get a call claiming to be from a government agency, corporation, or any other organization. Here are more scams to look out for:

Advertising Offers: A company may call you and offer advertising or ask for personal information. They do this to acquire your identification information, credit card number, and use it for identity theft and fraud. They may use the information to acquire credit in your name. Legitimate advertising companies will not call and offer you advertising out of nowhere.

Fake Debt Collectors:  Someone may call and claim to be a debt collector trying to get information or money from you. 

Phony Charities:  People may call and spin a story for you about someone in need, asking for money. They may claim to be calling on behalf of a cancer charity, a policeman’s association, or something else. Don’t give personal information or financial details to such a caller. If you want to donate, find a legitimate charity and ensure it’s real before you donate money.

Arrest Threats:  To make you more eager to pay up, some scammers may claim to have a warrant for your arrest and demand money to make it go away. No law enforcement agency will ever call to demand money from you.

Additionally we recommend:

•    Document who is calling, the date and time.

•    Ask the caller for a call back number.  Fraudulent groups will not want to provide any contact information or will provide an inaccurate number.

•    Ask the representative to provide detailed written information, via U.S. mail, detailing the outstanding bill. FPL will provide documentation from their collections department.

•    The Federal Trade Commission (FTC) maintains an online reporting system for telemarketing and other scams  -  https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

•    Contact the Palm Beach Police Department 561-838-5454


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